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ColsolePlus.co.uk Review
Rating 8.5/10

Pros
Excellent Customer Support
Generally Fast Delivery
Have items in stock

Cons
Prices could be marginally cheaper
Stock count isn’t always accurate

After my last fiasco I was more than a little paranoid about purchasing Nds equipment online. Before ordering from Console Plus, I checked out their website, reviews and inbound links and all seemed right. I was ordering an EZ Flash 3in1 tool, and I managed to find one for £17.90 – not as cheap as a few places I have seen but these guys actually have stock, unlike many companies which just place an order once they have taken your money. I paid extra for next day delivery, £5.90 in fact. I thought after 3 weeks of waiting for the other shop to deliver I would treat myself! Well it didn’t get there the next day, or the day after. I wrote a complaint, asking why this was the case. It seems that their suppler or shipper made a mistake with the shipment and so things were being delayed. I asked why the shopping cart said things were in stock when they were being shipped and the staff politely told me that they pre-order for certain high demand items that are hard to get hold of like the EZ flash tool. Well, I’m not 100% sure if I agree with that in principle, but the fact that this guy was taking the time to answer my questions was reassuring, and I felt I could trust this store.

The actual delivery took a few days instead of the one I had paid for and so Console Plus kindly refunded my shipping, all of it so I just paid for the product. I know my shipping was late, and I am a bit disappointed that the item I ordered wasn’t in stock when the website said it was, but I received excellent customer support. I had daily updates on the process of the order, all which were very polite and well written. In my mind this level of customer support goes a long way, and I genuinely believe them when they say the shipment was late due to reasons out of their control. I will be ordering more items from this store too, and have no problem recommending them. Give them a visit here